Information We Collect

To create and manage your account, we may collect the following personal information:

• Full name
• Email address
• Mobile phone number
• Username
• Password
• Profile photo (optional)
• Residential address (if required)
• Date of birth (where applicable)
• Country and city

For sellers, additional verification documents may be requested, including:

• Government-issued ID (Passport, National ID, or Driver's Licence)
• Business registration certificate (for businesses)
• Tax registration details (where applicable)
• Proof of address
• Bank or payment account details
• Any other documents required for identity verification or legal compliance

We may also automatically collect technical information such as:

• Device information
• IP address
• Browser type
• Operating system
• Login history
• App usage data
• Location information (with your permission)

How We Use Your Information

We use your information to:

• manage your account
• Verify your identity
• Enable buying and selling
• Process transactions
• Improve platform security
• Prevent fraud and misuse
• Provide customer support
• Send important account and service notifications
• Improve our products and services
• Comply with legal obligations

User Responsibilities

Every user is responsible for their own activities on P2P Market.

Buyers and sellers are responsible for:

• The products they buy or sell
• Product descriptions and pricing
• Product quality and condition
• Payments and delivery arrangements
• Communicating honestly with other users
• Complying with applicable laws and regulations

Users should carefully review products and seller information before completing any purchase.

Platform Responsibility

P2P Market acts only as a marketplace platform.

We do not:

• Own or store listed products
• Guarantee product quality or authenticity
• Guarantee payments or deliveries
• Participate in negotiations between buyers and sellers
• Accept responsibility for disputes arising from transactions

All purchases and sales are conducted directly between users.

Sharing Your Information

We do not sell or rent your personal information.

Your information may only be shared with:

• Payment service providers
• Delivery and logistics partners
• Identity verification providers
• Cloud hosting providers
• Government authorities where required by law

All purchases and sales are conducted directly between users.

Data Security

We use appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Although we work to keep your information secure, no online platform can guarantee complete security. Users are responsible for protecting their login credentials.

Cookies

P2P Market uses cookies and similar technologies to:

Your information may only be shared with:

• Improve website performance
• Remember your preferences
• Analyse website usage
• Enhance user experience
• Maintain platform security

You may disable cookies through your browser settings; however, some features may not function properly.

Account Deletion

Users have the right to delete their account at any time through the app settings or by contacting our support team.

After account deletion:

• Personal information will be removed or anonymised where legally permitted.
• Certain transaction records may be retained for legal, tax, fraud prevention, or dispute resolution purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and mobile application with a revised effective date.

Continued use of P2P Market after updates indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

P2P Market

• Email: support@ptwopmarket.com
• Website: www.ptwopmarket.com

Acceptance

By registering an account or using P2P Market, you acknowledge that you have read, understood, and agreed to this Privacy Policy.